Meet Ourofficers

Our team of proficient Pranaam Officers is dedicated to make your journey through CSIA a delightful experience. Right from the time you arrive at the airport till you set off to your destination, Pranaam officers ensure that your needs are met with care and efficiency.

Jumi Saikia

Originally from Guwahati, Jumi is a true Mumbaikar at heart. Having worked with Pranaam for over 2 years, she is a figure everyone looks up to. A former employee of Oberoi Hotels and Taj Hotels, she is always perfectly put together, with a smile on her face, whether it's 2 pm or 2 am. Being an avid traveller herself, Jumi loves meeting people from around the globe. Memorable moments from her career include assisting mothers travelling with infants and senior citizens, ensuring that their journeys were comfortable and hassle free.

Kaustubh Harishankar Mishra

A creative thinker, Kaustubh navigates complex situations with ease. He has worked with companies like Sahara, Kingfisher, and World Wide Visa. He truly believes in the saying 'Learning never stops', a creed he lives by. One of Kaustubh's favourite experiences at Pranaam includes the time he accompanied a guest from Sri Lanka around the airport, facilitating an exchange of culture.

Alisha Waghia

Our committed Pranaam Officer, Alisha Waghia also known as Ms. Perfectionist for her eye for detailing and ensure flawless service delivery to the guests. She has complete and utter faith in her what she does & swears by the team spirit that keeps her charged and excited every day to handle the most challenging situations effortlessly. Her favourite moment was celebration of women’s Day in office where she was highly surprised to see the efforts of male counterparts for organising a special day for all the women in the team!!

Milton Fernandes

A travel veteran, Milton has worked with Jet Airways, Carnival Cruise, and JLL. He is a true team player and can always be counted upon to save the day. Milton loves to meet new people and learn about their culture. He is trying to make the world a happier place, spreading smiles wherever he goes. A sports and travel enthusiast, Milton aims to leave every customer with a happy travel memory.

Priyanka Angane

One of our most creative Officers, Priyanka Angane is known for her soft skills, warm personality & welcoming smile. She is a travel enthusiast & takes absolute delight in assisting first time travellers to engage with people from different parts of the world. Priyanka’s most treasured moment was when she assisted two foreign travellers transit through CSI Airport where they discussed the idea of travel and exchanged stories of their worlds and experience making 2 hours of their lifetime one of the most memorable moment.

Pooja Gianchandani

Pooja has been a part of the Pranaam family for over 2 years. She believes in treating all customers equally and greets everyone with a smile. When she isn’t taking care of customers, she enjoys spending time with her little son, or traveling to new and undiscovered places. As a Real Madrid fan, Pooja will never forget the day she met Zinedine Zidane, when he utilised Pranaam’s service.